In random cases, you might be required to deal with your local customs clearance office direct but in general there should be no need for that and our shipping carriers will take care of that on your behalf. Please follow the instructions on that email (if any) and you should receive your order delivered at your door without any delays. (In general within 24-48 hours during weekdays after you have placed your order). In general you should receive an email notification from one of our main shipping carriers (such as FedEx, UPS or DHL) meanwhile your order is on its way. There were probably two groups in front of us when we went but by the time we left, there were maybe 12 people waiting outside.Since we are located in the EUROPEAN UNION and your selected shipping destination does not belong to it, you might have to clear this shipment upon arrival. We probably waited no more than 10 minutes but this can definitely change during the time of day. The line at the store wasn’t too bad either for a weekend. A couple of sales associates came up and asked me if I needed help with anything and told me about their specials. I didn’t purchase any items from their store but I would say they have very attentive sales associates for how busy the store is. The store is located on the east side of the Desert Hill Premium Outlets where all the other high-end luxury brands are.ġ4-day exchange only in a resellable condition of equal or greater value. Burberry is pretty good about putting the name of their items on the tags. If you’re at the outlet and unsure of a piece, I would just ask the sales associate to double-check or I would do a quick Google search on my phone. Looking through my pictures, I Googled all of the items and found most of them online so I believe her when she says that the store is mostly from their retail sites. She did further clarify that the quality is all the same though. She further explained that even the employees couldn’t tell the difference which I thought was kind of weird. She told me that there isn’t an easy way to tell without having to go through the whole system. I asked the same sales associate if there was a way to tell the difference between what is a retail item and what is an outlet item. She also said if you see an item online, they will probably have it at the outlets about 6-8 months later. Her response was that there are a few items made specifically for the outlet store but most of the inventory comes from their retail stores. I asked a sales associate if everything at the Burberry Outlet was from their retail stores or if some of their items were made specifically for the outlets. I did notice one or two items that had an even deeper discount but mostly everything fell between 30%-60%. From my research, that statement seems pretty accurate. An employee told me that on average, you’ll probably be seeing a discount anywhere from 30%-60% off depending on the item. There’s no set discount across the board at the Burberry Outlet. Since it’s never that cold nor does it rain a lot in Southern California, this outlet seems to be well-stocked. If you are from out of town and are looking for good outerwear, I would definitely check this location out specifically. ![]() ![]() They have a wide selection of purses and a lot of their famous trench coats available as well. You walk in and there are a million things to check out. This was my first time at the Burberry Outlet at the Desert Premium Hills Outlet in Cabazon and I was surprised by how big the store was.
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